Many Companies and brands have multiple social media accounts. They use these accounts to stay connected with their customers and resolve the problems. As the company’s client base grows it becomes difficult for them to keep up with all the customer-generated content such as questions, comments, etc.
Here’s where the Moderator comes in.
- Ability to review and accurately classify the nature of user generated content.
- Review moderated content and provide sentiment insight.
At entry level you will about 400-600INR per hour provided you work at least 15 hours per week.